Privacy Policy

Effective Date: October 29, 2026

This Privacy Policy explains how Scrivo collects, uses, stores, and protects information when you use our website, desktop app, mobile app, and related services. Scrivo is operated by Lombardo Media Inc., which is the company responsible for your information.

1. Information We Collect

We may collect the following information:

• Account information, such as name, email address, login method (email, Google, or Apple), and subscription plan
• Profile and onboarding information, such as creator type, content interests, goals, platforms, and AI preferences
• Project information, such as project names, scripts, notes, tasks, sponsors, gear, calendar items, storyboards, moodboards, files, links, thumbnails, and uploaded media
• Usage information, such as app activity, feature usage, device type, error logs, and sync activity
• Voice recordings you make with voice capture, and the text transcripts created from them
• Calendar information, if you choose to connect a Google or Apple calendar
• Sponsor, payment, and invoice information, such as deal amounts, amounts received, deliverables, brand billing details, and your own business details for invoices
• Payment information, processed by third-party payment providers
• Communications, such as support requests or emails you send us

2. How We Use Information

We use information to:

• Provide, operate, and improve Scrivo
• Create and manage user accounts
• Sync your data across devices
• Save projects, scripts, tasks, sponsors, gear, files, and settings
• Generate AI ideas, script suggestions, hooks, titles, sponsor reads, and reviews
• Turn your voice recordings into text, and suggest when to work on a project's tasks around your calendar
• Show events from your connected calendars on your Scrivo calendar
• Let you create invoices for your sponsor deals
• Personalize Creative Inbox and AI recommendations
• Process subscriptions and manage plan limits
• Provide support and respond to messages
• Improve security, prevent abuse, and fix bugs
• Comply with legal obligations

3. AI Processing

When you use AI features, relevant project, profile, idea, script, or sponsor information may be sent to AI service providers so they can generate responses.

We use AI to assist your creative workflow, but AI output may not always be accurate. You should review AI-generated content before relying on it.

4. Voice Capture

When you use voice capture on an idea page or script page, your recording is sent securely to our AI transcription provider, which turns it into text. We use the transcript to add text to your page.

We do not keep your audio after it has been transcribed. If you are offline, the recording stays on your device until it can be transcribed. We keep a record of how many minutes you have used each month so we can apply your plan's limit, but not the audio or the words you spoke, other than the transcript saved in your own workspace.

Scrivo asks for microphone access only when you start a recording. If you record other people, you are responsible for having their permission.

5. Connected Calendars

You can connect a Google Calendar or an Apple (iCloud) calendar so your personal events appear on your Scrivo calendar. Scrivo only reads your events. It never creates, changes, or deletes anything in your calendar.

• Events are loaded when you open your calendar and shown to you. They are not stored on our servers. Your device may keep a copy of recently viewed events so they still appear when you are offline.
• To keep your calendar connected on every device, we store your connection securely. For Google, this is a sign-in token. For Apple, this is the app-specific password you create for Scrivo. These credentials are encrypted and are never sent to your device.
• When you plan a project, Scrivo sends our AI provider only a summary of when you are free, such as free hours on each day. It does not send the titles or details of your personal events.
• Your calendar information is not sold, is not used for advertising, and is not used to train AI models.
• You can disconnect a calendar at any time in Settings. We then delete the stored credentials and, for Google, revoke Scrivo's access. Deleting your account also removes your calendar connections.

Scrivo's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

6. Sign in with Apple and Google

If you sign in with Apple or Google, we receive the basic account details they share with us, such as your name and email address. With Apple you can choose to hide your email, in which case we receive a private relay address from Apple.

If you sign in with Apple, we also store an encrypted token from Apple so that, when you delete your account, we can revoke Scrivo's access to your Apple ID as Apple requires.

7. Sponsors and Invoices

Scrivo stores the sponsor deals, amounts, and invoice details you enter, including your own business details and each brand's billing details. This information stays in your workspace. Invoices are created from what you enter, and Scrivo does not send them to brands or process payments between you and a brand.

8. How We Share Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate Scrivo, such as:

• Hosting, database, authentication, and file storage providers
• AI service providers, including for voice transcription
• Sign-in and calendar providers, such as Apple and Google, when you choose to use them
• Payment processors
• Analytics or crash reporting tools
• Email and support tools

These providers may only use information as needed to provide services to Scrivo.

We may also disclose information if required by law, to protect rights and safety, or as part of a business transfer such as a merger or acquisition.

9. Data Storage and Security

We use reasonable technical and organizational measures to protect your information. However, no system is completely secure.

You are responsible for keeping your account credentials safe.

10. Data Retention

We keep your information for as long as needed to provide Scrivo, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements.

If you delete your account, we will delete or anonymize associated data, including your calendar connections and Apple sign-in token, unless retention is required for legal, security, billing, or legitimate business reasons.

11. Your Choices

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Delete your account or data
• Export certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To make a request, contact us at scrivoapp@gmail.com.

12. Photos, Files, Microphone, and Device Permissions

Scrivo may request access to photos, files, camera, or other device features only when needed for app functionality, such as adding a project thumbnail, uploading project assets, or recording your voice with voice capture.

You can manage device permissions through your device settings.

13. Cookies and Website Data

Our website may use cookies or similar technologies to operate the site, understand usage, improve performance, and support signups or analytics. You can control cookies through your browser settings.

14. Children’s Privacy

Scrivo is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

15. International Users

Your information may be processed in countries other than where you live. These countries may have different data protection laws.

By using Scrivo, you understand that your information may be transferred and processed internationally.

16. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide notice where appropriate.

17. Contact

Lombardo Media Inc. is responsible for your information. If you have questions about this Privacy Policy or your data, contact us at:

scrivoapp@gmail.com